Saturday, March 29, 2008
BEWARE!!! AVOID LONG BEACH SEAFOOD @ DEMPSHEY
I always love to blog about good food and recommend good restaurants. Guess I've never once blogged about lousy restaurants, in terms of food and service. Not that I've never been to eateries that disappoint me, but I just felt that they aren't that bad after all. But today, I strongly wanna share this with the whole world. PLEASE..... Don't ever go eat at LONG BEACH SEAFOOD RESTAURANT. I was utterly mad and disappointed with the restaurant especially the outlet at Dempshey Road.
My family used to dine at Long Beach years ago cos we all love seafood. But over the years, the standard of the food has been dropping, forcing us to go to other seafood restaurants like Jumbo and No Signboard Seafood. As agreed by most of my peers and family, the food at No Signboard Seafood and Jumbo Seafood is indeed very much better than the food at Long Beach as the standard and quality of the food at LB has been deproving.
As I pretty like to go to Dempshey, I was very attracted to the Long Beach at Dempshey and have been longing to go there, hopefully for a wonderful dining experience, despite the fact that I know that the food might be lousy.
Early this month, Aunt Alice and family dined at the Long Beach at Dempshey. Her comment was, "The food was so-so. Crab tastes weird." Huh...
Monday, my mom had a company dinner at Long Beach at IMM. Her remark was, "Was expensive. Food is very salty and oily. A lot of MSG. Horrible..!" That night, my mom came home with indigestion and felt super thirsty. The next day she went to work, she found out that her boss had a severe diarrhoea after that dinner.
Despite all poor remarks, I really still wanna try out the Long Beach at Dempshey. On wed, Anne was telling me that we were going to Dempshey on Fri, which was this evening, to celebrate Sylvia's farewell. She said that the food was ok as she dined there with her family last weekend.
The UTTER HORRIBLE EXPERIENCE at LONG BEACH DEMPSHEY BEGAN!!!!
First, the place was rather inaccessible, especially if you don't drive. The way up to the restaurant was poorly lit and uneven. I couldn't even see where I was walking. My high-heels were damaged in the cause of finding my way up to the restaurant.
Second, we made a reservation for 2 tables of 20 people at 8pm and requested for a private room also. I arrived at the restaurant at 8.05pm to see Sheena, Kel and the rest waiting outside the restaurant. They were told that our tables were not ready. They were clearing the tables. Fine.. We waited til most of our people arrived and we were all waiting outside the restaurant. Kel said that both Daff and him arrived at 7.15pm but the manager told them they couldn't enter the restaurant until 8pm. Anne arrived at 8.20pm and was a bit upset by the poor service and inefficiency of the restaurant. In the cause of waiting for our tables, we complained many times even after ordering our food before we got our tables. The super rude captain told us, "U got to wait la. No table now." I was super mad when I heard that. I was so tired and hungry lo. Guess what was the best part! As this was supposed to be a surprise party for Sylvia, the star arrived at 8.35pm when we still haven even get our tables. Argh... Stupid restaurant. Flopped our surprise plan. Then the captain rudely told us, "You wait la. We give you the tables in the common area." What the heck!!! We requested for indoor aircon dining in a function room, not al fresco dining in the common area. What nonsense was that? I was so mad that I wanna bite off that super stupid idiotic captain's head. Kel went to tell the manager off and after a long wait of 45 mins, we were finally led to our tables at 8.50pm. The moment we entered the room, the manager was saying to us, "Please take your seat, we'll serve your food slowly." SLOWLY? I immediately shot at her, "What SLOWLY? We waited more than 45 mins outside and it's almost 9pm. You still want us to wait for our food? We ordered them more than half an hour ago lo. I don't want it SLOW." She just looked so apologetic and said that she would instruct the kitchen to serve the dishes immediately.
3. Throughout the dinner, we really all agreed that the food wasn't fantastic. Super salty and oily. Had lots of MSG. Chilli crab too sweet instead of spicy. Sweet and sour pork tasted weird and looked very artificially coloured. We requested for hot Chinese tea. Instead, cold tea was served. To appease us, the manager offered us free dessert- longan, sea coconut and almond beancurd. Yucks.. The syrup tasted no different from plain water, but the longan and sea coconut were so sweet that I think they were over-soaked in heavy syrup. Almond beancurd didn't taste like almond either.
4. The captains and manager were super impatient to chase us out. Kept rushing us, insisting to serve the dessert when we were still talking and blessing Sylvia. Even before that, while we were still eating the crabs, the captain came in, wanting to clear the table. I told her off, "Can't you see we are still eating? We're still eating the crabs. Can you clear later?" She kept quiet and dropped her head and walked away. So stupid and rude.
Though the company this evening was good, we were all pretty pissed off before dinner.
Rating: (All upon 5 stars)
Location accessibility : 2 stars.
Ambience : 2 stars
Service : NEGATIVE 10 stars. (DUN EVER TRY!!!)
Food : 1.5 stars
Price : 2 stars
Overall remark: Spare yourself the agony. This restaurant I strongly discourage anyone from going there.
P.S. I was upset with the fact that we had to wait for so long. But not that I mind quening for food. I always quene for good food. My longest record was 2.5 hr. I wont even mind waiting if we din make the reservation. I was mad cos we made the reservation but our request was not taken seriously for. I am really disappointed to experience such poor service in a restaurant with decades of history.Labels: Lousy Restaurant
OH, i'm so in love with victorian at {/2:14 AM}
